SHIPPING – We offer FREE postage on all orders over $50 within Australia. 

All items are posted via Australia Post and are traceable. Orders that are shipped outside of Australia will incur a postage fee of AUD$25. Delivery of items is subject to availability at the time of your order. If you are not 100% satisfied with the items you purchased, we offer a full refund of the goods purchased, store credit or exchange within 10 days of our shipping the product to you. Please contact us via the contact page to advise us that you want to return goods within the 10 days.

RETURNS

If you are not 100% satisfied with the items you purchased, we offer a full refund of the goods purchased or exchange within 10 days of our shipping the product to you. Please contact us via our contact page to advise us that you want to return goods within the 10 days.

In the event that you are wanting to return goods, our returns policy is

  • Refunds or exchange will only be granted on receipt of the returned goods from the sender
  • The cost of postage of returns will be borne by the sender
  • All goods must be returned in their original condition
  • Goods must be safely packed and sent to the return address given to you on our confirmation of an approved return
  • Returns must be sent by a traceable method

We reserve the right to refuse returned items if the items do not comply to our returns policy. Refused items will be posted back to you and the cost of postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. 

PLEASE NOTE: no exchanges or returns are offered for sale items.